Advantage | IT Decisions Coaching

We help individuals at all levels of organizational effectiveness:

Business Issues ITDC addresses:
• Performance improvement
• Process changes
• Project team dynamics
• Project management leadership
• Senior management leadership
• Communication skills
• Organizational change

• Client change
• Dealing with difficult people
• Emotional / Social intelligence
• Cultural Competence
• Work - Life balance
• Technology changes

Our programs will help you and your organization:
• Improve team dynamics and communication
• Create organizational alignment
• Increase operational efficiency
• Have greater flexibility and scalability when introducing change
• Facilitate team alignment, increased cohesion and motivation
• Achieve growth, impact and effectiveness through increased management and

IT Executive
CEO/CIO of an organization with an IT group of 100+ employees; responsible for setting the technological vision for the organization or a division within the organization.

Chief Learning Officer
Leader of an organization with 100+ employees; responsible for driving value within a changing organization through learning and development

Chief Human Capital Officer
Leader and talent manager of an organization with 100+ employees; responsible for selecting, developing, training, and managing a high-quality, productive workforce to support business objectives consistent with the prevailing corporate culture

“For those companies that work closely with IT, one result can be more revenue. At Travelers Cos. Inc., a St. Paul, MN insurance company, CIO William Bloom participates in all of the company’s strategy meetings. Earlier this year, the company’s IT department completed software that independent agents can use to write policies for small businesses, a $2.8 billion business for Travelers. New customer sales are up 75% in the states where the new system is being used. The system was successful in part because the IT organization worked well with the business unit in charge of those policies.

“It sets the standard throughout the organization that our tech leaders are business partners,” Travelers CEO Jay Fishman says.” - The Wall Street Journal, Tuesday, December 4, 2007

Would you benefit from having an objective sounding board for your ideas? Could having clear structures and guidelines help you deal more effectively with the people issues that impede performance and process improvement? Would you benefit from a reliable tool for tracking process and holding others accountable?

IT Executive Challenges
• Transforming IT from service provider into an agent for business change
• Constant change
• Pressure to produce
• Innovation
• Lowering costs
• Increasing efficiency
• Staff resistance to change
• Lack of alignment between vision and supporting processes
• Lack of suitable successor

ITDC Advantage
• Organizational alignment
• Create more operational efficiency
• Deliverables meet expectations
• Improved collaboration
• Customer satisfaction
• Remove the burden for the individuals in the organization by creating holistic leadership
• Increase operational efficiency
• Have greater flexibility and scalability when introducing change
• Facilitate team alignment, increased cohesion and motivation
• Achieve growth, impact and effectiveness through increased management and organizational effectiveness

Project Manager
Leader of project team (co-located or virtual) tasked with producing significant business process or platform change into the organization.

Would you produce better results if you had better ways to structure and prioritize your goals? Could you improve your management ability by brainstorming with someone with an independent industry expert?

Project Manager Challenges
• Schedule pressure
• Ineffective team dynamics and communication
• Team members resistant to change
• Lack of functional management support
• Lack of understanding of technology by the team
• Lack of project alignment with divisional goals

ITDC Advantage
• Greater flexibility and scalability when introducing change
• Customer need and service oriented
• Operating efficiencies

IT Team
Any team focused on implementing on IT projects.

Team Leaders: Would you and your team produce better results if you challenged and helped each other to go for stretch goals? Could you improve your teams’ performance by helping your team align instead of competing with each other?

Team Members: Would you feel more motivated if you could see your team pulling together to meet expectations?

IT Team Members Challenges
• Unrealistic schedules
• Burn-out
• Lack of functional management support
• Unrealistic expectations by manager of teams
• Unrealistic expectations by team members of manager
• Ineffective team dynamics and communication
• Lack of alignment with project and organizational goals
• Resistant to new processes
• Competition for resources
• Cultural differences with distributed teams

ITDC Advantages
• Team alignment
• Increased cohesion and motivation
• Focus on common good
• Greater efficiencies and improved performance
• On time and on budget