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What is Executive Coaching?

Executive coaching is an intensive one-to-one professional relationship that is structured toward improving the performance of the individual being coached and forwarding the mission and goals of the sponsoring organization.

Executive coaching is a future-oriented partnering relationship that is focused on understanding barriers to performance and designing strategies and actions to eliminate those barriers and improve effectiveness. Successful coaching uncovers barriers to high
performance by helping the performer think about and see their situation differently—leading to more focus, clarity, creativity and alignment with their purpose.

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Coaching is most effectively employed when it is used to do one or more of the following:

  1. Address individual and organizational change, which will improve performance and results.
  2. Enable personal transformation and career-role transition.
  3. Support the development of future leaders.
  4. Address a specific problem area or challenge.
  5. Facilitate the creation of an organizational culture that values, learning, creativity, and continuous improvement.

Coaching begins with a comprehensive assessment of an individual’s professional performance and goals, followed by the development of an action plan. The overarching goal is to produce “evidence-based” results that are observable, measurable, and consistent with the performance requirements of the person being coached. A primary focus is placed upon increased awareness, self-development and, most importantly, the alignment of individual and organizational goals. On occasion, an executive may expand the coaching relationship to involve his team.

Length of Coaching Relationship

Coaching relationships can vary in duration and complexity. Factors that may impact the length of time include:

  • the types of goals.
  • the ways individuals or teams like to work.
  • the frequency of coaching meetings.
  • financial resources available to support coaching.

Independent research shows that the length of the coaching partnership is typically between 6 to 12 months. The number of coaching hours within this time frame range from 6 to 24 hours (1 to 4 hours per month) on average. However, some individuals require additional hours depending on their developmental needs and/or implementation of a plan

A coach may use assessment instruments such as the DiSC? or 360’ feedback to help focus the coaching process.

Short-term coaching generally takes from three-to six months and is intended to provide immediate feedback to the individual to help him or her develop a plan to address specific needs and start implementing the plan. Longer term, in-depth coaching involves a close, long-term relationship between the coach and individual to address specific needs, and generally lasts from six to twelve months. This type of coaching will involve more-in-depth data collection and analysis with an intensive feedback session. Generally, a coach will continue to work with the client until the plan is implemented.

Types of Coaching Relationships

Three different types of coaching relationships are common: external, internal, and supervisory.

External coaching is a facilitative one-to-one, mutually designed coaching relationship between a coach hired from outside of an organization, often with a specialization, and a key employee who is accountable for highly complex decisions with wide scope of impact on their organization.

Internal coaching has all the same components but, according to the American Management Association, “Internal coaches are more frequently used for managers (46%), supervisors (47%) and all employees (43%). However, using external coaches for these levels tends to have a higher correlation with coaching success.”


Supervisory coaching occurs in the course of day-to-day interactions between managers and employees, and is often most successfully executed when the manager has been specifically trained in coaching and the organization has embraced a “coaching culture.”


Avenues to Coaching

Whether provided internally or externally, coaching of an individual comes about through several distinct routes and varies from organization to organization. Here are some of the most commonly found ways:

  • One-on-one coaching at the individual’s request or manager’s recommendation.
  • Through a team coaching program in which the individual is selected or self-selects for more intensive one-on-one work focused on specific areas of development, including succession planning.
  • Through participation in a Leadership Development Program to which executives may apply or be selected and recommended.


ITDC offers four coaching options.

  1. Development Jump-Start (8 hours). Typically lasting about 3-6 months, the objectives of this short-term engagement are: identification of priority development needs to include, if appropriate, a brief data gathering interview with the executive’s supervisor; ensuring the creation of a development action plan; and initiation of action in pursuit of development objectives. The executive is quickly transitioned to continuing their development on their own, with support from their supervisor and the HR personnel.

  2. Standard Executive Coaching (24 hours). Lasting approximately 6 months, this engagement option expands on the data gathering process described in the “Development Jump-Start” option by giving the coach the time to interview additional individuals who surround the coachee and use the DiSC (and where relevant, team DiSC) profiles. It also provides for additional check-in coaching sessions as the coachee begins to make progress against development goals.

  3. Best Year Yet® Executive Coaching (30 hours). This option provides for creation of a structure year-long professional strategic plan with monthly review sessions either more frequent sessions over a similar period of time as the Standard Executive Coaching option, or for the same frequency of sessions over a longer period (such as a year). Generally, sessions are more frequent during the initial months.

  4. Expanded Best Year Yet® Executive Coaching (40 hours). This option provides for either more frequent sessions over a similar period of time as the Standard Executive Coaching option, or for the same frequency of sessions over a longer period (such as a year). This may be preferable for executives or senior managers who have a focused development goal they want to achieve in a short time frame or for very senior executive whose engagement may include strategic issues of their own agenda in addition to development objectives.

If upon completion a leader requires additional coaching for any unfinished work, he/she may request and extension of services.

The process for acquiring an ITDC coach is as follows.

  • Client contacts internal Training and Development Program Coordinator or manager, or request goes to appropriate internal person.
  • Program Coordinator and Client complete brief Intake Questionnaire provided by ITDC.
  • Training & Development Office requests resumés from potential coaches.
  • ITDC e-mails resumes to Client.
  • Client reviews resumes and/or arranges interview if necessary and selects Coach.
  • Client verifies expected outcomes and number of estimated hours.
  • Client notifies Training and Development Coordinator or manager of Coach selection.
  • Training & Development Office authorizes coaching hours and notifies ITDC of selection.
  • Coach and client set a mutually agreeable time for first appointment.
  • Coaching relationship begins.